Certificate of Achievement (Transcripted): Office Management

Below is a sample academic plan that shows you how you can complete your Certificate in a timely manner. Your path may look different depending on your circumstances?for example, if you attend part-time, choose to take Intersession or Summer courses, or have earned prior credit (Credit for Prior Learning, Dual Enrollment, Transfer Credit). You are required to meet with a counselor to set up a comprehensive education plan that is tailored to your individual circumstances and goals.

Professional training for administrative professionals seeking employment or advancement in today’s digital business environment. Develop skills in office management, business communication, leadership, and organization using current business standards and technologies. Learn to plan and manage meetings, create professional documents, and apply Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, and Teams for collaboration and productivity. Strengthen business writing, time management, customer service, and problem-solving skills while applying AI tools such as Microsoft Copilot and ChatGPT to streamline office tasks, correspondence, and reporting.

This program includes preparation for multiple Microsoft Office Specialist (MOS) certification exams in Word, Excel, PowerPoint, and Outlook, earning industry-recognized credentials that demonstrate technical proficiency and strengthen employability. It provides a clear pathway to the Microsoft Office Professional A.A. Degree, as well as the Business Applications and Technology, Computer Fundamentals for Business, and Digital Publishing certificate and degree programs.

Prepare for Microsoft Office Specialist (MOS) certification exams to validate proficiency in Word, Excel, PowerPoint, and Outlook.

Use AI tools such as Microsoft Copilot and ChatGPT to improve efficiency and accuracy in office communication and workflow.

Create and manage business documents, spreadsheets, and presentations using Microsoft Office applications.

Apply organizational and leadership skills to plan, manage, and prioritize administrative tasks and projects.

Demonstrate effective communication, professionalism, and ethical behavior in business office environments.

Program Map

GE General Education Course
M Major Course
E Elective Course
SI Summer/Intersession Course *
* Course is appropriate for Summer and Intersession, which are accelerated terms.

Getting Started

Comprehensive Education Plan: You are required to meet with a counselor for a comprehensive educational plan that is tailored to your individual circumstances and goals. Please schedule an appointment with a counselor in your first semester.

First Semester 

11 units
BA 100
Business Writing Skills
Develop clear and professional business writing skills to succeed in today’s workplace. Learn proper grammar, punctuation, sentence structure, and organization while producing emails, memos, letters, reports, and online content. Practice editing and proofreading techniques and apply AI tools (e.g., ChatGPT, Microsoft Copilot) to strengthen business writing, job search, and workplace communication skills.
    BA 102
    Professional Skills & Career Readiness
    Prepare for career success by building professional skills that employers value. This course covers leadership, customer service, teamwork, collaboration, communication, business ethics, office management, problem-solving, and decision-making. Students will also strengthen professional image, interpersonal communication, and time and stress management. Learn how to use AI tools and applications (e.g., ChatGPT, Microsoft Copilot, LinkedIn AI features) to support job searches, interview preparation, career growth, promotions, workplace communication, and project management.
      BA 126
      Microsoft Outlook
      Learn how business professionals use Microsoft Outlook to manage communication, schedules, and tasks effectively. Apply best practices for email, calendar organization, meeting invites, appointment scheduling, contact management, and email security. Explore customization options and integration with other Microsoft applications to improve workplace productivity. Apply AI tools (e.g., Microsoft Copilot) to streamline inbox management, draft professional emails, and organize projects more efficiently. Includes preparation for the Microsoft Office Specialist (MOS) Outlook exam, earning an industry-recognized certification valued by employers.
        BA 179
        Microsoft Office (Word, Excel, PowerPoint)
        Build professional technology skills by learning Microsoft Word, Excel, and PowerPoint in one comprehensive course. Create, edit, format, and integrate documents, spreadsheets, and presentations using current business standards. Apply skills to real-world projects such as reports, budgets, and presentations that improve productivity and workplace success. Use AI tools (e.g., Microsoft Copilot) to generate content, analyze data, and design slides more efficiently. Includes MOS certification exams in Word, Excel, and PowerPoint, earning three industry-recognized credentials valued by employers.

          Second Semes

          5 units
          BA 103
          Business Mathematics
          This course is designed to enable students to learn and apply mathematics skills in business including review of fractions, decimals, percents, banking, discounts, markups, payroll, interest calculation, installment buying, mortgages, depreciation, taxes, insurance, stocks, bonds, and mutual funds.
            BA 127
            Microsoft Teams
            Collaborate, communicate, and manage projects effectively with Microsoft Teams. Learn advanced techniques for creating and managing teams and channels, running virtual meetings, sharing files, and maintaining security. Practice using chat, video, and webinar features along with integration of Word, Excel, and PowerPoint to improve productivity. Apply AI features (e.g., Microsoft Copilot) to summarize meetings, generate action items, and streamline teamwork across projects, preparing students to meet the collaboration standards valued by today’s employers.