Certificate of Achievement (Transcripted): IT Desktop and Server Operations

Below is a sample academic plan that shows you how you can complete your Certificate in a timely manner. Your path may look different depending on your circumstances?for example, if you attend part-time, choose to take Intersession or Summer courses, or have earned prior credit (Credit for Prior Learning, Dual Enrollment, Transfer Credit). You are required to meet with a counselor to set up a comprehensive education plan that is tailored to your individual circumstances and goals.

The IT Desktop and Server Operations certificate is designed to prepare students in the technical field of desktop and server management.  Technical background in LAN infrastructure, networking, virtualization, operating systems, Microsoft and Linux server & client technologies, email platforms, mobile device management, cloud-based solutions, supporting technology solutions following industry best practices and all relevant standards and practices.

Describe ethical, professional, and legal challenges that confront an IT professional.

Demonstrate knowledge of the fundamental concepts of operating systems, networks, and cloud computing.

Design, implement, manage and administer a secured, local area network consisting of desktop clients and servers.

Program Map

GE General Education Course
M Major Course
E Elective Course
SI Summer/Intersession Course *
* Course is appropriate for Summer and Intersession, which are accelerated terms.

Getting Started

Comprehensive Education Plan: You are required to meet with a counselor for a comprehensive educational plan that is tailored to your individual circumstances and goals. Please schedule an appointment with a counselor in your first semester.

First Semester

9 units
CMPR 134
Microsoft Windows Operating System
This course provides in-depth information on the Microsoft Windows operating system with intermediate and advanced problem-solving skills required for a help desk support job and other information technology related careers. Topics include installation, configuration, application installation and management, and hardware configurations. Students will learn file and information management, security, managing user accounts, networking, system maintenance, desktop management, and utilization of cloud storage.
    CMPR 153
    A+ Essentials Hardware
    The A+ Essentials Hardware course maps to the current CompTIA A+ Core 1 exam objectives. This course covers topics related to installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing computer hardware & network troubleshooting, mobile devices, networking, security, virtualization & cloud computing, and operational procedures from basic personal computer hardware to IT infrastructure for business. Lectures and hands-on experience in structured labs are included. The A+ Essentials Hardware course teaches necessary competencies for an entry-level IT professional.
      CMPR 155
      A+ Essentials Software
      The A+ Essentials Software course maps to the current CompTIA A+ Core 2 exam objectives. This course covers topics related to installing, upgrading, repairing, configuring, troubleshooting, securing Windows and Linux, including command line & client support for Mac OS and mobile OSes ; virtualization & cloud computing, and operational procedures from personal computer hardware to IT infrastructure for business. Lectures and hands-on experience in structured labs are included. The A+ Essentials Software course teaches necessary competencies for an entry-level IT professional.

        Second Semester

        6 units
        CMPR 138
        CompTIA Network+ Guide to Networks
        This course trains students to install, configure, and troubleshoot a computer network by applying best practices with networking protocols, media, topologies such as TCP/IP, Ethernet, wireless transmission, physical and virtual infrastructure, security, cloud computing, and troubleshooting enterprise networks. Students will be prepared to take the CompTIA Network+ certification exam.
          CMPR 247
          Windows Server Operating System
          Students will learn the installation, management, and configuration of the Windows Server operating system for managing network environments. Recommended preparation: knowledge of any client-level Windows operating system.
          *Spring only